Customer Service
New Phase Inc's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at customerservice@newphaseinc.com or call (800) 245-6752 Monday-Friday 8:00 a.m.-5:00 p.m. MST
Or you can write us a letter:
New Phase Inc.
149 South Emerson Street
Shelley, Idaho 83274
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
Most standard stock orders ship within five days. Orders including custom colors, OEM artwork and logos, or large quantities can require as many as four weeks to ship. Container orders to or from overseas countries often require six to eight weeks. Please allow sufficient time for your order and call us well ahead if there is a question of timing. We will do all in our power to accommodate you!
Wholesale, distributor, and international export accounts are welcome with standard terms. Please call and ask for Randy Stark, or email: randy@newphaseinc.com.
Manufacturing, importing and exporting, molding, assembly USA and China.
To obtain the status of an order, enter the confirmation number and click Go!.
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